News and Views

Understanding SME Finance & regional difference

The financing of the UK’s small and medium sized business sector (SMEs) is an important issue for policy makers given the sector’s great significance to the UK economy.

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The complaints landscape in 2019 and beyond

The large perception gap that exists between businesses and their customers when it comes to the handling of complaints is not always realised or acknowledged.

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One in four SMEs see political uncertainty as the main barrier to their business

One in four small and medium-sized enterprises across the UK see political uncertainty as the main obstacle facing their business

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